LakiPay S.C
Privacy Policy
This Privacy Policy explains how LakiPay S.C ("LakiPay", "we", "us" or "our") collects, uses, shares and protects personal information when you use our payment services.
Last updated: December 1, 2024
1. Information Collection
We collect various types of information in order to provide secure and reliable payment services.
Types of information collected
- Personal Information: Name, email address, phone number, and billing address.
- Financial Information: Credit card details, bank account information, and payment history.
- Transaction Details: Information about purchases, including amounts and transaction dates.
Methods of collection
- Forms: Information provided directly by users during account registration, payment processing, and customer support interactions.
- Cookies: Small data files stored on your device to enhance user experience.
- Tracking Technologies: Tools used to analyze user behavior and improve our services.
2. Use of Information
Purpose of collecting information
- Processing Transactions: To complete payment transactions securely.
- Customer Support: To assist you with inquiries and resolve issues.
- Marketing: To inform you about our services and promotional offers, with your consent.
Legal basis for processing personal data
- Consent: Where you have given us explicit consent.
- Contractual Necessity: To fulfill our obligations under our agreement with you.
3. Data Sharing and Disclosure
Circumstances for sharing information
- Payment Processors: To facilitate payment transactions.
- Regulatory Authorities: To comply with legal obligations and regulatory requirements.
Third-party service providers
We engage third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes specified.
4. Data Security
Measures taken to protect personal information
- Encryption: To safeguard sensitive information during transmission.
- Access Controls: To limit access to personal data to authorized personnel only.
Commitment to notify users
In the event of a data breach, we commit to notifying affected users as required by applicable law.
5. User Rights
You have the following rights regarding your personal information:
- Access: To request a copy of your personal data.
- Correction: To request corrections to inaccurate or incomplete data.
- Deletion: To request the deletion of your personal information under certain conditions.
To exercise your rights, please contact us at info@LakiPay.app.
7. International Data Transfers
Your information may be transferred internationally to provide our services. We ensure that adequate safeguards are in place to protect your data in accordance with applicable laws.
8. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by the pertinent law.
9. Changes to the Privacy Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or through our website.
10. Contact Information
For any questions or concerns regarding this privacy policy, please contact us using the details below:
- Email: info@LakiPay.app / bemnet@LakiPay.app
- Phone: 0989545490
11. Governing Law
This privacy policy shall be governed by and construed in accordance with the federal laws of Ethiopia.